Responsible for data processing is:


GROFA® Action Sports GmbH

Otto-Hahn-Straße 17

65520 Bad Camberg


+49 (0) 6434 – 2008 200


Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.


1. Access Data and Hosting
You can visit our websites without providing any personal information. Each time you call up a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

This processing is technically necessary for us to display our website to you and to ensure the stability and security of the website. According to Art. 6 (1) (f) GDPR, this serves to protect our legitimate interests, which prevail in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.


Hosting services by a third-party provider
As part of processing on our behalf, a third-party provider provides hosting and website display services for us. All data collected in the course of using this website or in forms provided for this purpose in the online store as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area. An order processing contract in accordance with Art. 28 GDPR has been concluded.


2. Data Collection and Use for Contract Processing, Contacting and when Opening a Customer Account.
We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data to process the contract, or to process your contact and you cannot send the order or contact without their information. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 (1) (b) GDPR for contract processing and processing your requests.

If you have given your consent in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account.

If you use our B2B stores, we assume that you only provide company data.

After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.


3. Data Transfer
For the fulfilment of the contract in accordance with Art. 6 (1) (b) GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves, insofar as you create an

account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.


4. Postal Advertising and Your Right of Objection
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by mail. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in the context of a balancing of interests pursuant to Art. 6 (1) (f) GDPR.


5. Newsletter
We use Mailchimp from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308 USA (Mailchimp) to send our newsletter. For this purpose, we share the following personal data with Mailchimp: (company) email address, the name or pseudonym you provide. The legal basis for the processing is your given consent according to Art. 6 (1) (f) GDPR. To protect against misuse, we use the dobule opt-in procedure to complete the registration. You can revoke your consent to the processing of your personal data at any time. In each newsletter there is a link to unsubscribe from it. In addition, the revocation can be made via the specified contact options. By declaration of revocation, the lawfulness, the processing carried out so far is not affected. With the revocation of consent, your data will be deleted.

Mailchimp is a recipient of your personal data and acts as an order processor for us. We have concluded a data processing contract and standard contractual clauses, with Mailchimp, which are the appropriate guarantees for the transfer of data.


6. Cookies and third-parties
In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser the next time you visit (persistent cookies).

All technically unnecessary cookies are only set if you give us your consent in this regard (Art. 6 (1) (a) GDPR). To obtain your consent, we have integrated a consent management into the website. This opens in the form of a banner when the website is loaded. All information about the categories, services and third-party providers we use can be found directly in the cookie banner under the menu item “more”.

In addition, you can set your browser to notify you when cookies are set and decide individually whether to accept them, or to exclude acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for each browser at the following links:


Internet Explorer™


If cookies are not accepted, the functionality of our website may be limited.


7. Social Media
Use of social plugins from Facebook, Twitter, Instagram, LinkedIn, Xing, using the Shariff solution.

This serves to protect our legitimate interests in an optimal marketing of our offer, which prevail in the context of a balancing of interests, according to Art. 6 (1) (f) GDPR. In order to increase the protection of your data when visiting our website, these buttons are not unrestricted plug-ins, but are only integrated into the page using an HTML link. This integration ensures that when you call up a page of our website that contains such buttons, no connection is yet established with the servers of the provider of the respective social network.

If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider, on which you can (if necessary, after entering your login data) e.g. click the Like or Share button.

For the purpose and scope of the data collection and the further processing and use of the data by the providers on their pages, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the privacy notices of the providers:


Our online presence on Facebook, Youtube, Instagram, Xing, LinkedIn


Our presence on social networks and platforms serves a better, active communication with our customers and interested parties. We provide information there about our products and ongoing special promotions. The use of the social networks in which we are represented is voluntary. We would like to inform you that when you visit our online presences in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used on your terminal device for this purpose. The respective social network is responsible for setting cookies and will obtain consent from you and inform you if necessary. All information on the data protection of the social networks can be found in their data protection statements. You can find the links under point 8. social media.


8. contact options and your rights
As a data subject, you have the following rights:

· Pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

· pursuant to Art. 16 GDPR, the right to request without undue delay the correction of inaccurate or completion of your personal data stored by us;

· in accordance with Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary

o for the exercise of the right to freedom of expression and information;

o for the fulfilment of a legal obligation;

o for reasons of public interest; or

o is necessary for the assertion, exercise or defence of legal claims;

· in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as

o the accuracy of the data is disputed by you;

o the processing is unlawful, but you object to its erasure;

o we no longer require the data, but you need it to assert, exercise or defend legal claims; or

o you have objected to the processing in accordance with Art. 21 GDPR;

· pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;

· object to processing in accordance with Article 21, if the processing is based on our legitimate interest (e.g. direct marketing). In this case, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims;

· in accordance with Art. 7 (3) GDPR, to revoke your granted consent to us at any time with effect for the future. The processing up to the time of the revocation remains unaffected.

· In accordance with Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of any consent given or objection to a particular use of data, please contact our data protection officer:


Data Business Services GmbH & Co. KG Severine Petersen